Personal Data Protection

kyatm10 Privacy Policy

Your personal data is our primary concern. This policy explains how kyatm10 collects, stores, and uses your data.

Last updated: 30 October 2026

This Privacy Policy ("Policy") of kyatm10 explains how we handle your personal information when you use our website and services. By continuing to use this website, you are considered to have agreed to the terms of this Policy. If you do not agree with the Policy, please stop using the website.

This Policy should be read together with kyatm10's Terms and Conditions and Responsible Gaming policy.

1 Information We Collect

kyatm10 collects only the information needed to provide the services on the website. The types of information we collect are as follows—

1.1 Information You Provide Directly

  • Name, date of birth, and contact details provided when opening an account
  • Payment information related to KBZPay, Wave Money, AYA Pay, or bank transfers
  • Customer support tickets and communication records
  • Problem reports you submit yourself

1.2 Information Collected Automatically

  • IP address, browser type, and version
  • Device model and operating system
  • Session data: time spent on the site and browsing behaviour
  • Cookies and similar tracking technologies

1.3 Information from Third-Party Sources

We may receive verification results from banking counterparties and affiliated service providers when checking payment limits and protecting accounts against fraud.

2 How We Use Your Information

kyatm10 uses the personal information collected only for the following purposes—

  • To open and manage your account
  • To process deposits, withdrawals and payments
  • To prevent unauthorized access, account theft and financial fraud
  • To resolve issues you experience and provide customer support
  • To compile analytics and reports for improving the website and services
  • To meet legal and regulatory requirements
  • To send you service-related notifications, where you have given consent

We do not sell or share your personal information with advertising companies. We do not disclose any personal information to third parties except when required by law or when third-party partners are involved in delivering our services.

3 Data Sharing with Third Parties

kyatm10 may share your personal information with third parties only in the following cases—

3.1 Service Providers

We work with companies that provide payment processing (KBZPay, Wave Money, AYA Pay and bank transfers), cybersecurity and platform technology services. They must handle data only as directed by kyatm10 and may not use it for their own purposes.

3.2 Legal Requirements

We may be required to disclose data under applicable law, court order or at the request of government authorities. In such cases, disclosure will only be made in the manner and to the extent permitted by law.

3.3 Business Transfers

In the event of a merger, sale or transfer of assets, you will be notified in advance that personal information may be included in that transfer.

4 Cookies and Tracking Technologies

The kyatm10 website uses cookies and similar tracking technologies for the following purposes—

  • Essential Cookies: Required for the website to function correctly, for access verification and for security
  • Functional Cookies: To remember your language preference and website settings
  • Analytics Cookies: To identify underperforming areas of the website and make improvements

You can block cookies in your browser settings, but please be aware that doing so may prevent some features of the website from working correctly.

5 Data Retention and Deletion

kyatm10 retains personal information only for as long as necessary to provide services and meet legal obligations.

5.1 Retention Periods

  • Active account data — for as long as the account exists
  • Payment records — 5 years from the date of account closure
  • Customer support correspondence — 2 years after the issue is resolved
  • Data required to be retained by law — as specified by applicable laws and regulations

5.2 Secure Deletion

When the retention period ends, personal information will be deleted using secure digital deletion methods. It will remain protected until it can no longer be recovered.

6 Data Security Measures

kyatm10 has put in place technical and administrative measures to protect your personal information—

  • Data transfers are protected with SSL (Secure Socket Layer) encryption
  • The database is encrypted and stored on servers that are not accessible to unauthorized persons
  • Employees have access only to the data they need to carry out their duties (principle of least privilege)
  • Data breaches will be investigated within 72 hours and affected parties will be notified if there is an impact
  • Access logs are recorded and reviewed regularly

Despite these measures, we want to be clear that no website can guarantee 100% security for data transmitted over the internet.

7 Your Rights

As a kyatm10 player, you have the following rights regarding your personal information—

7.1 Access and Portability

You may request to view the personal information we hold about you. We will respond to that request within a reasonable timeframe.

7.2 Correction

You may request correction of personal information that is inaccurate or incomplete. Details that can be changed in your account settings may be updated by you directly.

7.3 Deletion

You may request deletion of personal data that is not required to be retained by law. Please understand that data related to financial transactions and data that must be kept for legal compliance may not be deletable.

7.4 Objection and Restriction

You may object to the processing of your personal data for a specific purpose. If you do not want to receive marketing communications, you may let us know at any time.

7.5 How to Submit a Request

For matters relating to these rights, you may contact our customer support via 24/7 Live Chat or at [email protected].

8 Children's Personal Data

kyatm10 services are intended for persons aged 21+ only. We do not knowingly collect personal data from anyone under 21.

If a third party notifies us that we have unknowingly collected personal data from a child, we will delete that data as quickly as possible. Any player account suspected of belonging to a person under 21 will be suspended, and their data will be deleted except where retention is required by law.

9 Links to External Websites

The kyatm10 website does not contain links to external websites. Please note that if you access the websites of third-party service providers, you should read their own privacy policies. kyatm10 takes no responsibility for how those websites handle personal data.

10 Policy Changes

kyatm10 may update this Privacy Policy from time to time. If significant changes are made, they will be clearly announced on the website and will take effect from the date of the change.

Continuing to use the website after any changes are made will be taken as your acceptance of the updated policy. We therefore encourage you to review this policy periodically.

11 Contact Us

Do you have any questions or concerns about this Privacy Policy? You can reach the kyatm10 customer support team through the following channels—

Our customer support team is available 24 hours a day, 7 days a week in Myanmar language and will carefully answer your questions. If you want to play at kyatm10, you can log in via kyatm10 Login.

Questions about personal data protection

We collect the name, date of birth, and contact details you provide when opening an account, payment transaction records, IP address, and browser and device information. Only the data actually needed to deliver our services is gathered.

We will never sell your personal information to advertising companies or unrelated third parties. It is shared on a limited basis only with payment processing and cybersecurity service providers in order to deliver our services.

Active account data is kept for as long as the account exists. Payment transaction records are retained for 5 years as required by law. Customer support communications are kept for 2 years after the case is resolved. Once the retention period ends, data is securely deleted.

Contact us via 24/7 Live Chat or at [email protected] to request access to, correction of, or deletion of your personal information. If the data must be retained by law, we will explain why it cannot be deleted.

You can block cookies from your browser settings. Note, however, that blocking essential cookies may cause login verification and certain site functions to stop working correctly. You can block analytics cookies and still continue using the site.

Payment information is transmitted using SSL encryption. KBZPay, Wave Money, AYA Pay, and bank transfer records are stored securely in an encrypted database. Access is managed with strict controls.

If significant changes are made, a prominent notice will be posted on the site and the "Last updated" date at the top of the policy will reflect the change. We encourage you to visit the site regularly and review the policy from time to time.